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  • Welcome to the new Kelda Water Services Defence site

  • Welcome to the new Kelda Water Services Defence site

  • Welcome to the new Kelda Water Services Defence site

  • Welcome to the new Kelda Water Services Defence site

  • Welcome to the new Kelda Water Services Defence site

About Kelda Water Services Defence

Kelda Water Services Defence (KWS Defence) work in partnership with the Ministry of Defence and manage a £1billion 25 year Public Private Partnership (PPP) contract that delivers water and wastewater services to nearly 1,100 defence sites across England and Wales.

More specifically, we are contract partner for Package A of the MOD's Project Aquatrine. Our strategic objectives are to deliver real value for money through the provision of reliable, responsive and integrated water and waste water services, whilst enhancing the condition and performance of the assets and providing a comprehensive portfolio of solutions to the needs of the Defence Infrastructure Organisation.

We pride ourselves on delivering excellent operational and maintenance services to the 1,063 MOD sites and this is achieved through a combination of the skills and experience within our business and also working collaboratively with carefully selected supply chain partners.

Here are just a few examples of the benefits that we provide the Ministry of Defence:

We also have an excellent approach to Health and Safety winning the Royal Society for the Prevention of Accidents (RoSPA) Gold Award for 3 years running as well as holding OHSAS 18001, ISO 9001 and ISO 14001 Accreditations. Additionally, we have recently achieved PAS 55 Certification for Asset Management.

Are you a Defence customer and want to speak to one of our customer service team?  Click here for more information

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Environmental Compliance

See how we are restoring an area of natural beauty in Cornwall

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Customer Services & Billing

Are you a Defence customer and want to speak to one of our customer services team about your account? Or do you have a billing related query or would like to make a payment?  Click here for help