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Our recruitment process

When applying for a job with us, first of all you will be asked to submit an electronic copy of your CV and a covering letter outlining how your skills match the role. On some occasions, you may be asked to complete an online application form.

Please click here for hints and tips on submitting your application.

Here at Kelda Water Services we recruit people into a wide variety of different roles. We use different techniques depending on the role to make sure that we get the best person for the job. As part of the recruitment process you might be asked to take part in the following:

Competency based interviews

If you are invited to attend an interview, you will be asked a selection of competency based questions to explore your experience against the criteria outlined for the role, as detailed in the job advert and role statement (person specification).  It is a great opportunity for you to provide specific examples that demonstrate your skills and experience. This is a two-way process, so you find out all you need to know about the role and company too.

For some roles, you maybe asked to complete a presentation, technical scenario, report or in-tray exercise as part of the interview, which is linked to the key skills we are looking for in the role. We may also hold an initial telephone interview stage for some roles.

You will have the opportrunity to ask us questions about the role, the culture, the work environment, or any other areas of interest to you.

We may require you to come back for a second interview if successful at a first stage interview.

Assessment centre

You may be invited to attend an assessment centre.  At these events you will be asked to participate in a range of activities which may include a group exercise, a competency based interview, a presentation, test and site visit. The purpose of the recruitment event is to help us to assess your skills, values and behaviours. This is very much a two-way process so you can get to know the company, so don't worry. You will meet a variety of people from around the business as well as other candidates. Some of these people will be assessing your potential during the event. Some could even be your future colleagues.


At some point during the recruitment process you may be invited to complete ability or personality tests which are designed to understand your ability, personality, skills and capabilities.